Cancelation Policy

At Dalvyn, we understand that sometimes you may change your mind.

You can request a cancellation within 12 hours of placing your order by emailing us at support@dalvyn.com. Once your order is canceled, we'll confirm by email and initiate your refund to your original payment method within 3–5 business days.

Can I cancel if my order hasn't arrived yet?

Orders that have already been shipped cannot be canceled. If you'd still like to return the package once it arrives, please review our Return & Refund Policy and contact our support team for assistance. Return shipping fees are the responsibility of the buyer.

What if I entered the wrong shipping address?

If you realize your shipping address is incorrect, please contact us as soon as possible:

  • If your order is still being processed, we can update the address without canceling your order.
  • If the order has already been shipped, please reach out to our support team and we'll do our best to help.

Damages & Issues

Please check your order as soon as it arrives and contact us right away if the item is defective, damaged, or if you received the wrong product, so we can review and resolve it quickly.

Contact Us

We reply within 24-48 business hours.

BUSINESS NAME : Dalvyn

BUSINESS ADDRESS : 1111B S Governors Ave STE 28154, Dover, Delaware 19904, USA